Frequently Asked Questions

Have questions? We're here to help.

Booking a consultation is simple! Navigate to the "Astrologers" page, select the astrologer you wish to speak with, and choose whether you want a Call, Chat, or Video consultation. Fill in your birth details, complete the payment, and your slot will be booked instantly.

To generate an accurate Kundali or astrological report, you need to provide your precise Date of Birth (DOB), Time of Birth (TOB), and Place of Birth (POB). Accuracy in these details ensures the most precise astrological calculations.

Absolutely. AstroZiva adheres to a strict Privacy Policy. All your personal information, birth details, and conversations with astrologers are kept 100% confidential and secure.

Yes! For many of our digital products, we offer an option to receive the report "By Post (Hard Copy)" for an additional delivery fee. You can select this delivery mode during checkout.

We use Razorpay as our secure payment gateway, which supports all major Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and popular mobile wallets.