Legal & Philosophy

A commitment to trust, safety, and ancient arts.

About Us

What Does “AstroZiva” Mean?

AstroZiva = Astro (Universe, Astrology) + Ziva (Life, Energy, Existence)

AstroZiva means “The Energy of Astrology that guides life.” It represents a bridge between ancient wisdom, modern technology, and human curiosity about destiny.

Our Story

AstroZiva was born from a simple observation: Astrology has immense power — but astrologers lack the right platform to scale. Millions of people seek guidance, yet genuine astrologers remain limited to local reach.

We asked: What if astrology could be reimagined for the digital era? And that’s how AstroZiva came to life — a platform where knowledge meets opportunity.

Our Mission & Vision

Mission: To empower astrologers to build identity, reach more people, and earn consistently. To make astrology more accessible, structured, and impactful.

Vision: To become the world’s most trusted astrology ecosystem where every astrologer becomes a personal brand and every user finds clarity.

Our Philosophy

We amplify Astrologers. We believe knowledge deserves reach, experience deserves recognition, and trust deserves a platform.

Terms & Conditions

Last Updated: 9th April, 2026

Welcome to AstroZiva (“Platform”, “We”, “Us”, “Our”). By accessing our platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.

Platform Overview

AstroZiva is a digital platform that connects users with professional astrologers for consultations (chat, call, video, live) and offers services like Kundali, horoscopes, and remedies. AstroZiva acts only as a facilitator.

User Eligibility

  • You are at least 18 years old
  • You are legally capable of entering into an agreement
  • All information provided is accurate

User Responsibilities

You agree to provide correct details and use the platform for lawful purposes only. ❌ You must NOT abuse astrologers or share personal contact details for off-platform interaction.

Payments & Refunds

All services are prepaid. Refunds may be provided for technical failures or incomplete service, but not for dissatisfaction with predictions.

Privacy Policy

Last Updated: 9th April, 2026

At AstroZiva, your privacy is extremely important. We collect personal details (Name, DOB, Time, Place) strictly for astrology consultations. We DO NOT store your banking details.

How We Use Your Information

We use your data to provide astrology services, improve platform experience, and ensure safety. Conversations may be recorded for quality assurance purposes.

Your Rights

You have the right to access, correct, or request deletion of your data. Contact us at support@astroziva.com for any privacy queries.

Refund & Cancellation Policy

Last Updated: 9th April, 2026

Eligible Refund Cases

  • Technical fails (Call/Chat not connected)
  • Astrologer no-show or unavailable after booking
  • Duplicate payment error

Non-Refundable Cases

Refunds will NOT be provided for dissatisfaction with predictions or user error in entering birth details. Refund decisions are at AstroZiva’s discretion.

Legal Disclaimer

Last Updated: 9th April, 2026

Nature of Services

Astrology is a belief-based, interpretative science. All services are subjective and not scientifically proven. AstroZiva does NOT guarantee accuracy or specific outcomes.

Not a substitute for professional advice: AstroZiva services are NOT a substitute for medical, legal, financial, or psychological counseling. Decisions taken based on consultation are your sole responsibility.

Cookie Policy

Last Updated: 9th April, 2026

We use cookies to recognize your device, analyze performance, and personalize content. You can manage cookies through your browser settings, though disabling them may affect platform functionality.